Effective Date: 01/01/2026
Nitro Auto Transport (“Nitro Auto Transport”, “we”, “us”, or “our”), operated under Nitro Logistics Group Inc., is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you interact with our website, request a quote, or communicate with us.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information only when it is voluntarily provided by you. This may include:
Personal Identification Information
- Full name
- Email address
- Phone number
Vehicle & Shipment Information
- Vehicle make, model, year, and condition
- Pickup and delivery locations
- Preferred dates or timeframes for transport
Technical Information
- IP address
- Browser type and device information
- Pages visited and interaction data (via cookies or analytics tools)
We do not knowingly collect personal information from individuals under the age of 18.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide free, no-obligation quotes
- To respond to inquiries and customer support requests
- To explain our services and transport options
- To coordinate vehicle transportation if you choose to proceed
- To communicate important updates related to your inquiry or shipment
- To send promotional or informational communications (you may opt out at any time)
- To improve our website, services, and customer experience
No payment is required to request a quote.
3. Consent
By submitting your information through our website, email, phone, or other communication channels, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
You may withdraw your consent at any time by contacting us (see Section 10).
4. Disclosure of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only in the following limited circumstances:
- Within Nitro Logistics Group Inc. for operational and administrative purposes
- With licensed carriers, drivers, or terminals only if you choose to proceed with vehicle transportation, and only to the extent necessary to complete the service
- When required by law, regulation, or legal process
- To protect our legal rights, safety, or property
All third parties are required to handle your information responsibly and confidentially.
5. Data Storage & Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information against:
- Unauthorized access
- Loss or theft
- Misuse or disclosure
Information is stored securely and accessed only by authorized personnel. While no method of transmission over the internet is 100% secure, we take industry-standard precautions to protect your data.
6. Cookies & Analytics
Our website may use cookies or similar technologies to:
- Analyze website traffic
- Improve functionality and performance
- Understand user behavior
You may disable cookies through your browser settings; however, some features of the website may not function properly.
7. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer required, it is securely deleted or anonymized.
8. Your Rights (Canada – PIPEDA)
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete information
- Withdraw consent for certain uses of your information
- Request deletion of your personal data, subject to legal obligations
- File a complaint regarding our privacy practices
Requests may require identity verification to protect your information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
10. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Nitro Auto Transport
Operated by: Nitro Logistics Group Inc.
301-231 Oak Park Blvd, Oakville, ON L6H 7S8
Phone: 905-749-5073
Email: dispatch@www.nitroautotransport.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the updated policy.